Last updated: January 21, 2026

Welcome and acceptance

These Terms of Use govern your access to and use of the BioSpectral Systems website, including any content, tools, services, and products offered through our Shopify powered online store. By accessing our site, browsing, creating an account, placing an order, submitting information, or otherwise using our services, you agree to these Terms. If you do not agree, do not use the site.

Who we are

This website is operated by BioSpectral Systems LLC, a Florida, United States company. References to BioSpectral Systems, we, us, or our mean BioSpectral Systems LLC.

Eligibility

You must be able to form a legally binding contract in your jurisdiction to use our services and purchase from our site. If you are under the age of majority in your jurisdiction, a parent or legal guardian must place the order and accept these Terms.

Medical disclaimer

Our content and products are provided for general education and consumer use and are not medical advice. We do not diagnose, treat, cure, or prevent any disease. Always consult a qualified health professional for medical questions. Do not delay seeking medical care because of something you read on our website.

Products and availability

We sell eyewear and may offer additional products now or in the future, including lenses, lamps, lights, bulbs, EMF related products, and audio products. Product availability, specifications, packaging, included components, and pricing can change without notice. We may limit quantities, refuse orders, or discontinue products at any time where permitted by law.

Prescription eyewear and customer responsibility

If you submit prescription information, you represent that it is accurate, current, and issued by a licensed eye care professional where required. You are responsible for verifying your prescription details before submission. We may contact you to confirm information, but we are not responsible for errors, delays, or outcomes caused by incorrect or incomplete information you provide.

Orders, acceptance, and cancellation

Placing an order does not guarantee acceptance. We may cancel or refuse orders for reasons including suspected fraud, inventory issues, pricing errors, address verification issues, export restrictions, or other lawful reasons. If we cancel after payment is processed, we will issue a refund according to our refund process.

Pricing, taxes, duties, and shipping

Prices are shown at checkout in the currency displayed. Taxes may apply depending on your shipping address and applicable law. For international orders, your shipment may be subject to customs duties, VAT, GST, brokerage fees, or import taxes charged by your country. Unless we explicitly state otherwise at checkout, these charges are your responsibility. Shipping times are estimates and not guarantees, especially for international deliveries.

Returns, refunds, and warranties

Return and refund eligibility is governed by our published policies on the site and applicable consumer laws. Certain items may be final sale, custom, or non returnable where allowed by law, including prescription or custom made items. Any warranties are those expressly stated in writing on the site or provided with the product. To the extent permitted by law, we disclaim all implied warranties not expressly provided.

Affiliate programs and discount codes

We may offer affiliate links, referral programs, or discount codes. Discounts are subject to eligibility rules described at the time of offer. We may change or end affiliate terms, discount terms, and code availability at any time. Cookie based affiliate attribution is typically 30 days unless a specific offer states otherwise.

Site content, trademarks, and intellectual property

All content on this site, including text, graphics, logos, product names, designs, photos, videos, and educational materials is owned by BioSpectral Systems LLC or used under license and is protected by intellectual property laws. You may view and use the site for personal, non commercial purposes. You may not copy, reproduce, distribute, modify, create derivative works, or exploit our content without written permission.

BioSpectral and BioSpectral Systems are trademarks. Any goodwill arising from use of our marks inures to the benefit of BioSpectral Systems LLC.

Third party references

Any third party names, marks, or products mentioned on the site are the property of their respective owners. Any references are for identification and commentary only and do not imply affiliation, endorsement, or sponsorship unless explicitly stated.

User accounts and security

If you create an account, you are responsible for maintaining confidentiality of your login credentials and for activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

Prohibited use

You agree not to use the site in a way that is unlawful or harmful, including attempting to gain unauthorized access, interfering with site operations, scraping data without permission, introducing malware, abusing the checkout process, or misusing discount codes.

Privacy

Your use of the site is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and share personal information.

Third party services and Shopify

Our store is hosted on Shopify. Payment processors, shipping carriers, analytics providers, and other service providers may collect or process information to provide services. Their services are governed by their own terms and privacy practices.

Limitation of liability

To the fullest extent permitted by law, BioSpectral Systems LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses arising from your use of the site or products. Our total liability for any claim will not exceed the amount you paid for the product or service giving rise to the claim.

Indemnity

You agree to indemnify and hold harmless BioSpectral Systems LLC from claims, damages, liabilities, costs, and expenses arising from your breach of these Terms, misuse of the site, or violation of any law or third party rights.

Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law rules, except where consumer protection laws in your jurisdiction cannot be waived.

Disputes

If a dispute arises, you agree to first contact us to attempt to resolve it informally. If not resolved, disputes will be handled in the state or federal courts located in Florida, United States, unless applicable law requires a different forum.

Changes to these Terms

We may update the Terms of Use Policy from time to time. Changes are effective when posted.

BioSpectral Systems LLC

support: support@biospectralsystems.com